Help & support
Clear answers, recovery help, and scam awareness — in human language.
We will never ask for your recovery phrase or private keys.
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FAQ
How do I recover my wallet?
Use your recovery phrase on Restore or Recovery. Your recovery phrase is the master key to your wallet. Never share it — Auvora support will never ask for it.
Where do I change theme or currency?
Settings → Appearance (or Wallet & appearance). Theme updates instantly. Currency and date formats live there too.
Why don’t I get push notifications?
This release uses an in-app Notification Center and local preferences. You can still prepare OS permission on mobile. Every alert category can be toggled independently.
Are price alerts live?
Alerts are stored on this device and evaluate against preview prices when you tap Check now — not live markets.
How do I revoke a dApp?
Open Web3 → Permissions, or Settings → Connected apps, then revoke the grant. You can disconnect this application at any time.
How do I spot a scam?
Auvora never DMs first asking for seed phrases. Bookmark official URLs. Review every connection and signature.
What is Auvora Intelligence?
Plain-language guidance on fees, security prompts, and portfolio notes. It educates quietly — it never recommends trades or moves funds. Adjust how much you see in Privacy → Guidance.
What are gas fees?
Network fees pay validators to include your transfer. They vary by congestion and are separate from any Auvora product fee. Review the fee before you confirm. This transaction cannot be reversed after confirmation.
How do I report an issue?
Use Alpha feedback in Settings → Support. Never include your recovery phrase in any report.